Calisthenics Skills — legal and support
dylan.schmid538@gmail.com — we answer within two working days.
When something is wrong with a purchase, include your rank and roughly when you subscribed. That is usually enough to find the transaction.
A rank moves when the sets you log clear a stage you had not cleared before. Repeating work you already own keeps you where you are — that is deliberate. The ladder measures what you can do, not how often you did it.
Open the skill and change the claim. The rank recalculates immediately. Nothing is locked in.
Tap Restore purchases on the paywall or in Settings. If it still asks, sign in with the same Apple or Google account you used when you subscribed — a subscription belongs to the account that bought it.
Cancelling is done in your Apple account, not in the app: Settings → your name → Subscriptions → Ranked → Cancel. Your access runs to the end of the period you paid for. We cannot cancel it for you, and Apple does not let us.
Apple handles all refunds. Go to reportaproblem.apple.com, sign in, and pick the purchase. Write to us as well if something in the app is the reason — we would rather fix it.
Settings → Delete account. It removes your account and its data and revokes the Sign in with Apple connection. It cannot be undone.
Check that you have a connection, then try the other provider. If both fail twice, the account screen offers to write a support message with the technical details already filled in — send it and we will look.
The privacy policy is here: Privacy Policy